2020 DMEC Online Compliance Conference: Redefining Accommodations: WalMart's Central Intake Call-In Program


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In July 2018, WalMart implemented a Central Intake (CI) call-in process to replace its paper request form process. The change has resulted in a 30% increase in formal accommodation requests and provided heightened visibility to associates’ accommodation needs. During this session, we will share how WalMart redirected its accommodation program and discuss how other organizations can look to enhance their programs. 

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Event Qualifies for the Following CLMS CEUs
1.00 CLMS CEU credit  |  No certificate available
1.00 CLMS CEU credit  |  No certificate available
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