2023 DMEC FMLA/ADA Employer Compliance Conference: Leveraging Technology to Optimize ADA Compliance and Efficiency

ADA obligations are confusing and burdensome — posing a significant risk to employers. Many employers fail to recognize situations where they need to engage in the interactive process to determine if they have an obligation to accommodate an employee, and many are handling ADA requests on the side and potentially failing to evaluate the ADA accurately. ADA programs that follow or integrate with other leave events are particularly complicated.

In this session, we will review ADA obligations and best practices, including the role state law plays in evaluating accommodation requests. We will also explore ways in which technology can assist an employer in appropriately identifying, evaluating, and assessing ADA accommodation requests, while also creating and maintaining compliant and appropriate recordkeeping processes.