2026 DMEC Compliance Conference: Claim & Order: Your Biggest ADA Risk: Supervisors! How to Train to Be an Asset, Not Risk to A Compliant ADA Program

Supervisors are often the first point of contact for employees requesting accommodations but without the right training, they can also be your greatest liability under the Americans with Disabilities Act (ADA). This session dives into the critical role supervisors play in ensuring ADA compliance, and how even well-meaning managers can unintentionally trigger violations that lead to costly consequences.

Through real-world examples, you’ll learn how to turn your supervisors into knowledgeable, empowered allies in your ADA compliance strategy. Discover what they must know about the interactive process, confidentiality, documentation, and how to recognize when to involve Human Resources.

You’ll walk away with a practical training framework and tools you can implement immediately to reduce risk and build a stronger, more inclusive workplace.