2026 DMEC Compliance Conference: When You Can’t Say Yes: Managing Hard Accommodation Decisions

Accommodation requests are on the rise, and not all can be approved as-is. HR teams need effective strategies for navigating difficult requests, especially when operational constraints come into play. This session focuses on how to maintain compliance while preserving trust and collaboration during the interactive process. Attendees will learn how to guide conversations, propose alternatives, and document every step with care.